Harpy.
Experience Intelligence

Every moment. One portrait.

One living model of your people and practice, continuously refined.

  • Understand why customers love you
  • Turn 4’s into 5’s
  • Recover the ones that miss
  • Recognize the team that made it happen

Founders

Built by the best. Now for you.

Stanford Health Care Patient Experience and Physician Wellness · Apple AI/ML Engineering · Palantir. We've shipped world-class infrastructure from the inside; Harpy brings that same bar to independent practices.

Created by alumni of

Stanford Health CareApplePalantirCornell Brooks Public Policy

Marks of their respective owners; used to identify prior employer experience, no endorsement implied.

Founder research

Steeped in science.

  1. The effect of a relationship-centered communication program on patient experience and provider wellness

    Patient Education and Counseling·Jul 2022

    Patient experience and provider wellness rise together — Harpy's exact thesis, evidenced before Harpy existed.

  2. Evaluating the Implementation of a Relationship-Centered Communication Training for Connecting With Patients in Virtual Visits

    Journal of Patient Experience·2024

    Connection translates across media — the precondition for the post-visit QR.

  3. Qualitatively exploring the impact of a relationship-centered communication skills training program in improving patient perceptions of care

    PEC Innovation·2022

    Patients feel the difference before they can name it — the signal Harpy catches in private feedback.